Bringing our handcrafted pieces to your doorstep with care

Our Shipping Promise

At Hearth & Hand With Magnolia Shop, we understand that the journey of our products to your home is just as important as the pieces themselves. That’s why we’ve designed a delivery experience that matches the quality and care we put into selecting every item in our collection.

“Just as we carefully curate each piece in our collection, we meticulously prepare every package to ensure your items arrive safely and beautifully – ready to become part of your home’s story.”

Shipping Options

We offer two convenient shipping methods to suit your needs:

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Standard Shipping – $12.95

Our fastest option, delivered by trusted carriers DHL or FedEx. Perfect for when you need your new accent rug, bedroom furniture, or those special adaptive toys for your little ones sooner.

  • Order processing: 1-2 business days
  • Delivery time: 10-15 business days after shipping
  • Best for: Time-sensitive purchases and smaller items
📦

Free Shipping on Orders Over $50

An economical choice for larger orders of bedding sets, bathroom accessories, or when refreshing multiple spaces in your home.

  • Order processing: 1-2 business days
  • Delivery time: 15-25 business days after shipping
  • Shipped via EMS with full tracking
  • Perfect for: Complete room refreshes or seasonal decorating

*Please note: We currently cannot ship to some Asian countries and remote regions. You’ll see any shipping restrictions during checkout.

Tracking Your Order

We want you to feel confident about your purchase from the moment you click “Buy” to when your new area rug or artificial plants arrive at your door.

  • You’ll receive a confirmation email immediately after placing your order
  • When your order ships, we’ll send another email with tracking information
  • Track your package directly through the carrier’s website using your tracking number
  • Our customer service team is always available if you have questions about your shipment

Delivery FAQs

How long does order processing take?

We carefully prepare each order within 1-2 business days. During peak seasons (like holidays or our popular seasonal decor launches), processing may occasionally take an extra day.

Do you offer expedited shipping?

Currently, we focus on providing reliable standard shipping options to maintain our commitment to affordable luxury. For urgent needs, we recommend our Standard Shipping via DHL/FedEx.

What if I’m not home when my delivery arrives?

Most carriers will leave your package in a safe place or attempt redelivery. For larger items like bedroom furniture or bar stools, the carrier may require a signature.

Can I change my shipping address after ordering?

Please contact us immediately at [email protected] if you need to change your shipping address. We can only modify addresses before orders ship.

International Shipping

We’re proud to ship our rustic-modern home furnishings worldwide (excluding some Asian and remote regions). Please note:

  • All prices are shown in USD
  • Customs fees or import taxes may apply depending on your country
  • Delivery times may vary slightly by destination
  • All paperwork for international shipments is handled by our team

Our Packaging Commitment

Every Hearth & Hand With Magnolia Shop item is packaged with the same attention to detail we apply to selecting our products:

  • Fragile items like artificial flowers & plants or clocks are specially protected
  • Furniture pieces are wrapped to prevent scratches during transit
  • We use eco-friendly packing materials whenever possible
  • Larger items may arrive in multiple boxes with clear labeling

Have Questions About Your Delivery?

Our customer service team is here to help with any shipping inquiries. Contact us at [email protected] and we’ll respond within 24 hours.

We stand behind every delivery and every product in our collection. If anything arrives not quite perfect, you have 15 days to initiate a return.

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